Privacy Policy

Blue Tide Exteriors, LLC ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit bluetideexteriors.com or submit a form on our website.

Information We Collect

When you fill out a form on our website (such as the free estimate form, consultation booking form, or contact form), we collect the information you provide directly:

• Your name
• Your email address
• Your phone number
• Any project details or message you include

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or credit card numbers through this website.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and schedule a consultation
• Provide you with a quote or estimate for outdoor living services
• Follow up with you about your project
• Send you information about our services if you request it

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate our website and manage customer relationships. Each has its own privacy policy:

• FollowUpBoss CRM — We store lead form submissions in FollowUpBoss to manage customer communications and follow-up.
• Calendly — We use Calendly to schedule virtual design consultations. Calendly processes your name and email to send you a calendar invitation.
• ManyChat — We use a ManyChat tracking script for analytics and ad attribution. This may collect anonymous browsing data.
• Regions Bank / Lyon Financial — If you apply for financing through our website, your application is processed by Regions Bank or Lyon Financial. We do not store your financial information.

Cookies and Tracking

Our website does not set cookies that track your browsing behavior across other sites. We use a third-party tracking script (ManyChat) that may collect anonymous data about your visit for advertising analytics. You can disable cookies in your browser settings at any time.

Data Retention

We retain lead form submissions for as long as necessary to provide our services and respond to inquiries. If you request that we delete your information, we will remove it from our CRM within 30 days.

Your Rights

You have the right to:

• Request a copy of the personal information we have collected from you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Opt out of receiving communications from us at any time

To exercise any of these rights, email us at jordan@bluetideexteriors.com or call (318) 242-8225.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website is served over HTTPS. Lead form submissions are transmitted securely and stored in our CRM (FollowUpBoss), which maintains industry-standard security practices.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, contact us: